Refund Policy

Last updated: 20 June 2026

Rework, not automatic refunds

If CaSync processed your files incorrectly using the same input you originally provided, we will correct the output at no additional charge.

Changed scope

If you provide new files, changed files, additional documents, or request a different scope of work after delivery, this is treated as additional work and may be charged separately.

Completed work

We do not provide refunds for manual work that has already been completed and delivered correctly based on the input provided. If you're unsure whether a service fits your need, use a free sample first.

Subscriptions

Monthly plans can be cancelled at any time and will not renew for the next billing cycle. We do not provide partial refunds for the current billing period.

Questions

If something doesn't seem right with a delivered file, message us on WhatsApp or email hello@casync.in and we'll look into it.